Program Manager, Information Technology (Linux | Windows Applications | Servers) (# 109118)

Position: Program Manager, Information Technology

Location: Milpitas, CA

Duration: Full time

Job Description:

The Information Technology Program Manager is responsible in partnering with our Product Divisions, Global Operations and CTOs Office in a technical leadership group within KLA-Tencor IT department responsible for providing solutions to technical and strategic challenges in product development so as to improve product time to market and operational excellence while creating a competitive advantage through Information Technology innovations.

We are seeking a dynamic, multi talented Information Technology Program Manager with superb technical skills responsible for driving technical solutions, increasing KLA-Tencor’s competitive edge with innovative technological capabilities through Information Technology in a fast paced environment.

           

Responsibilities:

In this position you will interface with the global Design Engineering group and provide user support and technical solutions which will support meeting our strategic objectives of bringing new products to market Better, Faster, Cheaper.  In addition you will be responsible for identifying pain points in the development cycle and coming up with solutions to address those needs.  Solutions can entail enhancements to current enterprise wide applications, changes to business process, application substitution or new technologies which will yield the desired improvements. The user must have a strong working knowledge of common Information Technology tools that support the troubleshooting and implementation of Linux, Windows applications and servers.  As well as IT infrastructure and Architecture tools.  You will also work with common industry application used by design engineers.  In this position you must be able to establish good rapport with design engineering groups and managers, and provide continuous solutions and improvements to our business partners.

           

Preferred Qualifications:

This individual will manage projects as well as assist project teams with technical issues in the Initiation and Planning phases of our standard Project Management Methodology. These activities include the definition of needs, benefits, and technical strategy; research & development within the project life-cycle; technical analysis and design; and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.

1. Excellent troubleshooting knowledge on computer systems (Windows and Linux Environment)

2. Knowledge on Windows XP, Windows7, 2003/2008, AD, DFS, DNS

3. Knowledge on Virtualization technologies like VMware and Citrix Xen Server

4. TCP/IP Networking, VPN, imaging Technologies, WAN acceleration technologies

5. Experience of supporting users for day to day support (Desktop / Laptop) in large corporate environment

6. Knowledge on Linux and Unix Environment will be added advantage

7. Project Management skill

8. Should have excellent problem solving capability

Basic Qualifications:

Bachelor's Level Degree with at least 5 years of experience.

OR

Master's Level Degree with at least 4 years of experience.

OR

10+ years of work experience capable of supporting IT systems and Networks.

Kindly send your resume to raju.balaji@kla-tencor.com

Materials Director (Supply Chain | Supplier Agreements | Supplier Management) (#109135)

Position: Materials Director

Location: Milpitas, CA

Duration: Full time

Job Description:

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Responsibilities:

Oversees activities related to external supplier management for the service organization. Directs supply chain relationships and contracts for assigned commodities/suppliers within the Service Supply Chain Management Group. Understand company business requirements, market dynamics and trends, supply base and supply base capabilities for given commodities. Lead complex supplier negotiations. Execute, manage and administer supplier contracts, SOWs, SLAs, NDAs and any other required supplier agreements. Effectively manage supplier relationships at both the enterprise and division, function and project level. Lead, develop, create and deploy supplier scorecards. Lead, coordinate and manage supplier business reviews. Create, implement and/or drives industry and company supply chain best practices. Ensure adherence to company supply chain management best practices, policies, procedures and external compliance requirements. Lead supply chain management project/program management and complex problem resolution on new product, cost reduction, value engineering, quality, reliability, delivery, inventory and service initiatives. Can hold his/her own in a highly technical supply chain environment. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Oversees activities related to the external purchase and repair of materials for the service organization. Develops, implements, and maintains policies, procedures and material control systems. Ensures materials are ordered and in stock to meet service requirements, while maintaining acceptable inventory levels. Develops material schedules and coordinates the efficient movement of materials with purchasing, production and engineering. Reviews and plans requirements for purchasing/repairing materials at external suppliers. May prepare material requirement plans using enterprise resource planning systems. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Oversees activities related to urgent order escalation management for the service organization. Develops, implements, and maintains policies, procedures and material control systems. Ensures urgent orders are fulfilled in an expedited manner, while maintaining part quality and acceptable inventory levels. Develops fulfillment schedules and coordinates the efficient movement of materials with purchasing, production and engineering.  Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

SCOPE: Participates with other senior managers to establish strategic plans and objectives. Develops corporate and/or organizational policies and authorizes their implementation. Makes final decisions on administrative or operational matters and ensures operations’ effective achievement of objectives.

JOB COMPLEXITY: Works on complex issues where analysis of situations or data requires an in-depth knowledge of the company. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people. Ensures budgets and schedules meet corporate requirements. Interacts internally and externally with executive level management requiring negotiation of extremely difficult matters to influence policy making bodies.

DISCRETION: Erroneous decisions will have a serious impact on the overall success of functional, division or company operations.

INTERACTION: Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the organization.

SUPERVISION: Directs and controls the activities of a broad functional area through several department managers within the company. Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.

Preferred Qualifications:

Hard Skills:

• Experienced negotiator

• Ability to manage all aspects of KT’s supply chain, including:

  - Contract negotiation and administration

  - Supply/demand management

  - Supplier evaluation and selection

  - Purchasing

  - Inventory management

  - Shipping, receiving, logistics

  - Achieving cost reductions

• Working knowledge of SPC and how to apply it

• Ability to manage the supply chain in an upturn and downturn

• Ability to manage new product introductions as well as product end of life

• Develops very effective and practical processes

• Understanding of Finance – E&ND, inventory reserves and their impact on profit

• Compliance with SOX requirements and other regulations like ISO 14001, etc…

• Understanding of service support requirements, and allocations

• Understanding all components of the gross margin in order to be able to drive gross margin improvement initiatives.

• Business, finance understanding of E&ND, reserves

• Very tight working relationship with Finance.  Understand how P&L works

• Business acumen.  Understand the trade-offs between upside, making money and obsolescence.

• Very deep understanding of BOM structures

• Lead time and hedge management both in house and at suppliers

Soft Skills:

• Very strong people selection and people management

• Develops his/her people

• Delegates

• Ability to work well in a highly matrixed environment

• Ability to manage very high complexity

• Can make decisions based on limited or ambiguous input

• Works very well on teams (PLC, within the factory)

• Demonstrated experience in taking plans and making them into reality (eg. Cost reduction)

• Very strong communication skills

• Strong leadership

• Customer focus

• Strong strategic thinker

Basic Qualifications:

Master's Level Degree with at least 6 years of experience.

OR

Bachelor's Level Degree with at least 7 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

Cost Accountant ( Product Costing | Inventory flows ) (#108844)

Position: Cost Accountant

Location: Milpitas, CA

Duration: Full time
Job Description:
Responsibilities:
Primary responsibility will be to provide financial, analytical and technical support to the Operations Accounting, Corp Services, and Regional Finance groups.  Ideal candidate will have the skill set to gain an advanced understanding of the Cost accounting business processes on the SAP system and develop, oversee and drive corporate-wide processes improvements in the Operational Accounting area.  In addition, the candidate will also need to thoroughly understand the Regional Balance Sheet review process, including a review and audit of multiple global legal entities financial statements.  Lastly, the candidate will also aid in supporting the development and maintenance of the financial accounting systems and business processes to support Operations Accounting, Corp Services (AP, Payroll, etc), and Regional Finance. Candidate will participate in a number of system enhancement projects and may also lead some small to medium sized projects as well.

Preferred Qualifications:
The ideal candidate will have proven success in the following areas:
1) Advanced Cost Accounting process knowledge, with a strong working knowledge of Supply Chain and Materials Management processes.
2) Experienced in analyzing and/or auditing financial statements, analyzing trends and reviewing for completeness and accuracy.
3) Ability to lead small project teams for policy reviews/updates, system conversions/updates, and business process improvements.
Key skills the candidate must have demonstrated include:
1) Ability to perform at a high degree of accuracy, achieves results with diligence and precision.
2) Is meticulous with details, and conforms to high standards expected of finance team.
3) Effectively communicates with all levels of management, and effectively explains and interprets organizational policies and procedures.
4) Ability to succeed in a challenging and fast paced environment.
5) Comfortable working and aligning across functional boundaries, and comfortable working in a matrixed/multi-divisional environment.
Minimum Qualifications:
Bachelor’s degree is required with at least 5 years of business experience, or equivalent.
Master's in Business Administration is desired.

Kindly send your resume to sivaram.bose@kla-tencor.com

Supply Chain Manager (# 109133)

Position:  Supply Chain Manager

Location: Milpitas, CA

Duration: Full time

Job Description:

KLA-Tencor has manufacturing sites across the globe, including Belgium, China, Germany, Israel, Singapore and Milpitas (CA). The Global Operations (GOPS) team, comprised of Manufacturing, Supply Chain Management, Manufacturing Engineering, Installation, and Quality is responsible for manufacturing our leading-edge technology. We partner with our world-wide supply base and our design engineering teams to bring new products to market. The GOPS team is continuously working to build our products Better, Faster, Cheaper.

Responsibilities:

Technology Supplier Account Manager (TSAM) is Supply Chain Management role that requires technical background particularly in optics, light sources, and sensors as it relates to their application in KT Tools. This position will work with external suppliers of those products on existing products and next generation products. This position will internally coordinate with operations, supply chain, engineering, and advanced technology groups to understand their requirements and help identify suppliers and develop sourcing strategies for these critical needs. This position will also negotiate key supplier agreements.

Basic Qualifications:

Bachelor's Level Degree with at least 4 years of experience.

Master's Level Degree with at least 3 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

Optical Engineer ( Zemax/Code V | optics | design |sub-systems | metrology) (#108787)

Job Title: Optical Engineer

Location: Milpitas, CA

Duration: Fulltime

Job Description:

The Wafer Inspection Division (WIN) of KLA-Tencor designs and manufactures systems that are used for capturing yield-impacting defects at the front-end-of-line (FEOL) and the back-end-of-line (BEOL). A successful candidate will be joining a world leader in wafer inspection products and technologies designing and manufacturing the next generation of products.

The Wafer Inspection Division (WIN) is seeking an Optical Engineer in our Milpitas, California campus.

Responsibilities:

Within this role, the selected Optical Engineer will-

1.Develop experiments to investigate new optical design concepts and optical components.

2.Design optical sub-systems and alignment procedures.

3.Interact with vendors to qualify optical assemblies.

4.Help solving critical production issues related to optical systems.

5.Provide optical analysis support to help solving optical system issues and improve overall equipment performance

Preferred Qualifications:

1.MS in optics with 5 plus years relevant experience focusing on optical engineering.

2.Strong background in optical imaging and optical system design.

3.Hands-on experience aligning optical systems.

4.Working knowledge of opto-mechanical systems

5.Experience with Zemax/Code V optical design software and stray ray analysis software.

6.Excellent communication skills and ability to work in within a dynamic team environment.

7.Ability to carry out a project from design phase to production.

Minimum Qualifications:

Bachelor's Level Degree with at least 5 years of experience.

OR

Master's Level Degree with at least 3 years of experience.

OR

Doctorate (Academic) with at least 0 years of experience.

Please send you resumes to vinod.sanker@kla-tencor.com

Product Marketing Director (Sales | Marketing | Product Life Cycle | Semiconductor Capital Equipment) (# 109145)

Position: Product Marketing Director

Location: Milpitas, CA

Duration: Full time

Job Description:

The Film and Scatterometry Technology (FaST) Division provides industry leading metrology solutions for worldwide semiconductor IC manufacturers.  The FaST Division portfolio of metrology products includes hardware and software solutions for optical film thickness, optical critical dimension (CD), composition, and resistivity measurement systems.  These products are essential for the IC manufacturers as they provide critical metrology capabilities for the development and implementation of their advanced IC processes.  The FaST division is committed to support our customers to achieve performance entitlement of our solution and we effectively partner with our customers from their early research and development phase to the high volume in-line manufacturing implementation specific for their process needs. The division consists of a global team located in US, Israel, China, and India.

Responsibilities:

The successful candidate will be responsible for managing new products within the product lifecycle process including defining requirements, setting priorities for the development team, selecting and working with test partners and managing product launches. Strong leadership across differing functional groups and effective communication with executive management will be key elements to success in this role.

There will also be significant account management responsibilities working with an international sales team to define penetration strategies, formulate competitive responses and manage tool evaluations and competitive run-offs. Also as a senior member of the marketing team the successful candidate will contribute to the strategic planning process defining the future direction of the division. The successful candidate will have a strong understanding of the semiconductor manufacturing process and the importance of metrology tools and techniques in improving process control and will likely have worked in a wafer fab environment.

Preferred Qualifications:

Minimum of a Bachelors Degree in a technical discipline.

10-15 years experience in semiconductor industry, direct wafer fab experience is considered an advantage.

Experience in scatterometry based metrology would be considered an advantage.

Direct product marketing experience in a semiconductor or related industry is required.

MBA is considered an advantage but not essential to the position.

Minimum Qualifications:

Master's Level Degree with at least 6 years of experience.

OR

Bachelor's Level Degree with at least 10 years of experience.

Kindly send your resume to sivaram.bose@kla-tencor.com

Applications Development Engineer (Thin Film, Lithography, Overlay, CD) (#109123)

Position: Applications Development Engineer
Location: Austin, TX
Duration: Full time

Job Description:
Responsibilities:

Responsible for supporting KLA-Tencor's analysis software products, providing engineering analysis capabilities for Overlay, CD and films data in high volume semiconductor manufacturing environments.  Includes projects related to new product introduction: definition, characterization, alpha testing, beta testing.  This candidate will be responsible for various pre and post sales application support activities – engaging with customers in defining problem statements, resolving customer issues, generating best known method documents and other training material, and transferring product knowledge to K-T's worldwide customer base. Applications will work with customers to publish papers at industry symposiums or in technical journals.

This candidate will be involved in testing new features and developing new applications on current or future versions of our products, provide technical support in the development and implementation of customer applications, and support customers at their site or in division for any escalation. The candidate will also be required to work towards characterization of product performance and for providing clear feedback to the engineering team for product improvement, especially during Alpha/Beta periods.  Strong technical skills are required to understand the functionality and capabilities of the analysis product and for providing root cause analysis and potential solutions for customers.  Travel will be required.

Preferred Qualifications:

Candidate must have a degree in Engineering, Physics, Material Science, Mathematics or related fields. The ideal candidate will have a working knowledge of semiconductor manufacturing with expertise in lithography.  Must have excellent oral and written communication, organizational, analytical, and interpersonal skills.  Candidate must be self-driven, yet a strong team player.  Software development and scripting skills are a plus.

Experience/Education:

1) BS or higher degree in Material Sciences, Chemical Engineering, Physics, Chemistry, Engineering, or related field.

2) Statistical and mathematic modeling experience is a plus.

3) IC Fab process development experience is a plus.

4) Strong technical skills are required to understand IC fab process development issues and be able to provide potential solutions for customers.

5) Willing and able to travel within the US and internationally

6) Experience in applications development environments is a plus

Minimum Qualifications:

Bachelor's Level Degree with at least 5 years of experience.

OR

Master's Level Degree with at least 3 years of experience.

OR

Doctorate (Academic)

Kindly send your resumes to Sivaram.bose@kla-tencor.com

Application Development Engineer (Thin Film, Lithography, Overlay, CD) (#109122)

Position: Application Development Engineer
Location: Austin, TX
Duration: Full time

Job Description:
Responsibilities:

Responsible for supporting KLA-Tencor's analysis software products, providing engineering analysis capabilities for Overlay, CD and films data in high volume semiconductor manufacturing environments.  Includes projects related to new product introduction: definition, characterization, alpha testing, beta testing.  This candidate will be responsible for various pre and post sales application support activities – engaging with customers in defining problem statements, resolving customer issues, generating best known method documents and other training material, and transferring product knowledge to K-T's worldwide customer base. Applications will work with customers to publish papers at industry symposiums or in technical journals.

This candidate will be involved in testing new features and developing new applications on current or future versions of our products, provide technical support in the development and implementation of customer applications, and support customers at their site or in division for any escalation. The candidate will also be required to work towards characterization of product performance and for providing clear feedback to the engineering team for product improvement, especially during Alpha/Beta periods.  Strong technical skills are required to understand the functionality and capabilities of the analysis product and for providing root cause analysis and potential solutions for customers. Travel will be required.

Preferred Qualifications:

Candidate must have a degree in Engineering, Physics, Material Science, Mathematics or related fields. The ideal candidate will have a working knowledge of semiconductor manufacturing with expertise in lithography.  Must have excellent oral and written communication, organizational, analytical, and interpersonal skills. Candidate must be self-driven, yet a strong team player.  Software development and scripting skills are a plus.

Experience/Education:

a) BS or higher degree in Material Sciences, Chemical Engineering, Physics, Chemistry, Engineering, or related field.

b) IC Fab process development experience is a plus.

c) Strong technical skills are required to understand IC fab process development issues and be able to provide potential solutions for customers. Such skills include (but are not limited to) techniques for statistical analysis as well as the ability to quickly pick up and understand customer requirements and processes.

d) Willing and able to travel within the US and internationally

e) Experience in applications development environments a plus.

Minimum Qualifications:

Bachelor's Level Degree with at least 1 years of experience.

OR

Master's Level Degree.

Kindly send your resumes to Sivaram.bose@kla-tencor.com

Product Marketing Manager ( Pricing, Sales, Product marketing , Business Development )(#109109)

Position: Product Marketing Manager
Location: Milpitas, CA
Duration: Full time

Job Description:

The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Product Training, and Technical Support.  The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

 

Responsibilities:

General Product Marketing Manager Responsibilities

Direct the development of company market requirements for service marketing products, including product strategy definition, requirements analysis, and pricing. Leads new product definition and business plans with joint departments. 

 

Specific Responsibilities:

1. Develop the Service Product portfolio to maximize profitability after the sale of KLA-Tencor hardware products. Includes pricing, communication,  operational considerations, market validation, and strategy.

2. Initiate and develop (in partnership with hardware product division marketing) new service strategies which drive top line growth for the combined service and hardware product P&L, increase overall customer satisfaction, and improve contract penetration.

3. Act as the service division's product expert and liaison with  their product division counterpart for all service related initiatives

4. Interface with all regions to ensure the success of service products and mine for additional product opportunities

5. Work with other cross functional GSS groups to ensure consistency of communication and alignment of strategy.

6.  Initiate and lead projects to improve the overall service delivery and management process

7.  Work with field and service sales to design and analyze negotiation strategies for contract penetration.  Includes working directly with customers to develop the best approach.

 

Preferred Qualifications:

1) Experience in developing products and roadmaps (4P's of Marketing)

2) Experience influencing customers and executives

3) Experience in leading negotiations and closing sales

4) Experience with product life cycle processes.
5) Knowledge of Semiconductor Equipment

6) Knowledge of KLA-Tencor customers and the Semiconductor Equipment Market.

7) Technical and Business Analytical Capabilities.

8) Excellent Presentation and Communication skills.

Self Starter

Comfortable working within an environment of ambiguity

 

Minimum Qualifications:

Bachelor's Level Degree with at least 5 years of experience.

OR

Master's Level Degree with at least 4 years of experience.

Kindly send your resume to sivaram.bose@kla-tencor.com

 

Staff Electrical Design Engineer (PCB, Analog, Digital) (#109036)

Position: Staff Electrical Design Engineer
Location: Milpitas, CA
Duration: Full time

Job Description:
Responsibilities:

Metrology Product Development

(1) Determine specifications for metrology equipment subsystems.

(2) Design and develop subsystems including Mixed signal PC Boards, system interconnections, AC and DC power supply systems and power budgets, Electro-Optical detectors and components, electromechanicl controls, test fixtures and equipment. FPGA firmware capability is a plus.

(3) Create documentation of systems, subsystems, interconnections, calibration methods, test methods, theories of operation for subsystems, error budgets

(4) Prepare and document design reviews for all phases of subsystem development

(5) Support the building, testing, validation, and fielding of new metrology systems for the semiconductor industry.

(6) Manage projects or portions of projects involving some or all of the above activities.

Preferred Qualifications:

Masters or PHD in Electronic Engineering, Engineering Physics, or Physics

1 ) Several years experience and positive track record developing complex equipment involving measurement and automation sub-systems.

2) Experience with mixed signal electronics, optical detectors, electro-optical components, optical measurement systems, electro-mechanical control systems,  data acquisition systems, computer systems, and integration of sub-systems into equipment.

3) Ability to take technical ownership of and make  significant technical contributions to the development of key metrology product subsystems used to make precise optical measurements involving lasers, advanced light sources, electro-optical detectors, control of precise moving mechanisms, power distribution, and system interconnections.

Excellent oral and written communication and an ability to work productively in a collaborative team environment are essential.

Minimum Qualifications:

Doctorate (Academic) with at least 2 years of experience.

OR

Master's Level Degree with at least 4 years of experience.

OR

Bachelor's Level Degree with at least 5 years of experience.

Kindly send your resumes to sivaram.bose@kla-tencor.com

 

Senior Electrical Design Engineer (PCB, Analog, Digital)(#109037)

Position: Senior Electrical Design Engineer
Location: Milpitas, CA
Duration: Full time

Job Description:
Responsibilities:

1) Define specifications for PC Boards, power supplies, cables, system interconnections, detectors, precise mechanism controls, and other metrology system components.

2) Develop designs for PC boards including circuit design, schematic capture, management of layout fabrication and assembly through outside resources, testing, debugging, and documentation of the design.

3) Conduct design reviews for all aspects of subsystem (e.g PCBoard) development including reviews of requirements, concept, final design, layout, and documentation.

4) Design and documentation of system cables and interconnections.

5) Work in a collaborative team environment to develop, test, deploy, and support key components of advance optical metrology equipment utilizing light to make precise complex measurements of wafer properties according to project requirements.

 

Preferred Qualifications:

Doctorate (Academic) OR Master's Level Degree with at least 2 years of experience. OR Bachelor's Level Degree with at least 3 years of experience.

1) Experience with all aspects of PC board design.

2) Experience with specification of cables and interconnections.

3) Experience with optical detectors and electro-optical components.

4) Capability to read, write, and interpret programs for FPGA an CPLD chips is a plus.

5) Ability to work productively in a collaborative team environment to develop key subsystems for complex equipment to exacting requirements on aggressive schedules.

6) Clear written and oral communication  and a willingness to produce quality documentation of designs, and methods are essential.

Minimum Qualifications:
Doctorate (Academic)
OR
Master's Level Degree with at least 2 years of experience.
OR
Bachelor's Level Degree with at least 3 years of experience.

Kindly send your resumes to sivaram.bose@kla-tencor.com

 

Sr SAP CRM Analyst ( functional ) (#108467)

Job Title: Sr SAP CRM Analyst

Location: Milpitas, CA

Duration: Fulltime

Job title:

We are currently seeking an energetic self-starter to work as a senior SAP CRM Business Process Analyst (Sr. CRM BPA). The Sr. CRM BPA will be responsible for conducting business process analysis, needs assessment, and preliminary cost/benefit analysis to support business requirements.  They will work closely with business partners to assess business requirements and build design specifications. They will perform required SAP system configuration changes and work with technical team to build new system functionality or to change existing system functionality.  Their work will span both system enhancements and projects in ECC –Sales & Distribution (SD), CRM (SAP) and other application platforms.  They are expected to support key Service business functionalities such as Case Management, Service Logistics, Contract & Quote management, and Pricing. They will collaborate with other IT departments such as Architecture, Business Engagement, Governance and Infrastructure to build and improve information system solutions.

Preferred Qualification / Responsibilities:

Candidate should be able to think independently, be comfortable with sharing and accepting ideas in an open manner.  Should possess solid written and oral communication skills and should have an aptitude for thriving in complex business situations. Candidate should enjoy working in a fast-paced, self-directed, diverse and customer service-oriented environment. Candidate should be able to translate business requirements into system & process solutions.

Candidate should possess good understanding of IT change management and ticket release processes & systems (e.g. ServiceNow, Remedy). Must possess ability to work with global application service vendors

Candidate may possess project management skills such as planning, execution and control of project/task deliverable.

Candidate should have following technical and process skills:

1.5-7 years of IT industry experience

2.3-5 years proven SAP ECC & CRM (Service) experience

3.Specific system knowledge of SAP ECC-SD and CRM Service modules/functionalities such as Case, RPA, Contracts, Quote, Order management, Pricing & Configuration, Partner determination, Billing/Invoicing.

4.Good business understanding of key service processes in areas of Interaction Center, Service Delivery, and, Commercials

Additional experience:

1.IPC, Business partner management, CRM middleware, and ECC integration. 

2.CRM 7 Web UI and Interaction Center

3.CRM Service Delivery experience for a large/midsize global company. 

4.Understanding of SAP CRM Sales & Marketing modules (Opportunity, Campaigns, Contacts etc.) is a plus

5.Project management experience is a plus

6.Additional certification in an industry group or related SAP module(s) is a plus.

Minimum Qualification: 

Bachelor's Level Degree (Engineering or Business) with at least 7 years of IT industry, and 5 years of SAP ECC  & CRM experience.

OR

Master's Level Degree (Engineering or Business) with at least 5 years of IT industry, and 3 years of SAP ECC & CRM experience.

Please send your resumes to vinod.sanker@kla-tencor.com