Product Engineer (NPI | Metrology | Troubleshooting) (# 108344)

Position: Product Engineer

Location: Milpitas, CA

Duration: Full time

Job Description:

A Product Engineer in this position will be actively engaged in the New Product Introduction (NPI) process for our advanced semiconductor wafer metrology systems. The Engineer’s primary role, as part of the GSS-NPI team, is to prepare the organization to service new wafer metrology products in the field, and ensure the products meet serviceability, reliability, customer satisfaction, cost of service, and performance targets over the service lifetime. The PE serves as the central GSS-NPI technical resource interfacing with design engineering, manufacturing, marketing, technical support, and field service as products move through the Product Life Cycle (PLC).

Involvement with an NPI product lasts from early design and development through launch and post-release efforts for continuous improvement. GSS-NPI is responsible to drive improvements in system hardware, diagnostics, software, and the overall service infrastructure, while working to drive service costs lower.

The position requires a self-motivated individual, capable to own projects and drive them to completion. There is potential for a motivated Product Engineer to take an ownership role as the GSS representative to a PLC team for larger scale products.

Job Scope and Complexity:

-  Must be able to work with a wide variety of technologies, including mechanics, electronics, optics and software.

-  Gain systems-engineering level knowledge of highly complex, leading-edge wafer metrology systems through work with design engineers during the development process.

-  Perform hands-on integration of Alpha/Beta systems and validation of serviceability.

-  Assess sub-systems and components with respect to design for reliability, stability, and serviceability.

-  Gather and analyze data from the field to identify sources of systematic issues across tool populations.

-  Write technical reports to communicate issues, analysis, technical assessments, system status, and engineering recommendations.

-  Prepare and maintain service cost models from the initial concept phase through product release. Apply results to help optimize diagnostic designs.

-  Help to define and document Best Known Methods for maintenance, troubleshooting, and parts replacement procedures.

-  Define spare parts plans in support of field service.

-  Work with the training department development of training materials for new products and/or upgrades. Train the trainer, tech support, and others by teaching or co-teaching initial field service courses. Audit service training to ensure quality.

-  Support internal and external customers in the operation, installation, upgrade, diagnosis, repair and application of semiconductor wafer inspection systems, including situations where first-line support has failed to resolve problems

-  Provide written plans of action by e-mail or hands-on assistance at customer sites in Asia, Europe and the US

-  Travel to support new tool installations/upgrades and service escalations.

Preferred Qualifications:

Knowledge: Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways.

Job Complexity:

Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel. 

           

Basic Qualifications:

Bachelor's Level Degree with at least 3 years of experience.

OR

Master's Level Degree in Mechanical/Electrical/Materials Engineering (or related fields) with at least 2 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

Field support Manager (Lithography | Semiconductor Equipment) (#108298)

Job Title: Field Support Manager

Location: Beaverton, OR

Duration: Fulltime

Job Description:

Successful candidate will lead a high-performance customer support team at a large and challenging customer site.  Candidate will possess top-notch leadership skills as well as the ability to communicate effectively, both verbally and in writing, with KT teams and the customer.   Candidate must also possess a successful background managing and achieving goals for ongoing, high-profile projects in a diverse, multi-faceted, and highly challenging environment while maintaining a clear, concise, and effective line of communication with all parties involved.  In addition, the successful candidate will possess the ability to maintain a resilient and positive attitude and leadership style in a very dynamic and challenging business environment.

Four-year technical degree and 2-4 yrs experience supporting customers and leading teams in the Semiconductor Equipment business.  Business P&L exposure/background a plus. Group provides KT equipment service support to a major customer in the Portland, Oregon area on focused NPI and sustaining projects.

Successful candidate will provide the following:

1)  Direct customer interaction and project/support management - 70%

2)  Service engineer leadership and mentoring - 20%

3)  Business process compliance - 10%

Successful candidate will have the ability to maintain a high level of organization and leadership within the group while effectively removing both internal and external barriers to the success of the group's mission in supporting the customer.  Candidate must also understand how to move effectively through a multi-faceted organization in a cooperative and focused manner to achieve goals and objectives.

Candidate will have three key areas of expertise:

1)  Ability to lead a team in a positive and focused manner in a challenging environment through use of strong interpersonal skills.

2)  Ability and desire to maintain a stable, positive interaction with the customer through all aspects of the relationship.

3)  Possess top-notch organizational, project management, and written/oral communication skills.

Education and Experience:

Bachelor's Level technical degree and 3-4 yrs experience supporting customers and leading teams in the Semiconductor Equipment business.  Business P&L  and NPI exposure/background a plus.

Please send your resumes to vinod.sanker@kla-tencor.com

Process Engineer (IC Process | Lithography | Etching | Diffusion ) (# 107812)

Position: Process Control Solution Engineer

Location: Austin, TX

Duration: Full time

Job Description:

This Senior PCS Engineering position is with Customer (CG) Group to develop future process control solutions for KT’s inspection/metrology tools and help implement the solutions at customer site.

KLA is looking for a Process Control Solution (PCS) engineer who can develop KT solutions for advanced semiconductor process, investigate inflection point for future technological nodes, and execute/lead project activity at customer sites.

Responsibilities include:

Help solution project implementation at customer site. 

Inspection/metrology tool recipe setup and data analysis  

Create differentiate use case with KT tools.

Support KT division and local Business unit (BU) to achieve their business goal

Essential skills:

- IC Process background: previous experience from Advanced Lithography is preferred.

- Film/etching/Diffusion will be second choice.

- Defect and Inspection knowledge: Know KT I&M tools and defect/yield analysis

- Presentation and communication skill: create presentation materials and present well

- KT Tool apps skill set and project management: Know KT BF/DF/EBI tools and can set up inspection recipe. Familiar with Klarity defect analysis S/W. Previous experience in project management.

Important skills:

- Can be successful with multiple cultures environment

- Handle multiple tasks

- Have creative thinking approach to deal with new customer challenges

- Problem solving skill

Desirable skills:

- Experience with IC semiconductor process and Integration > 5 years

- Familiar with IC Metrology and defect inspection 

- Customer communication/ management skills

- Project management and KT inspection tools (BF/DF/eBI) recipe setup capability

Process Solution Control Group (PCS):

• PCS group is part of corporate marketing group which help KT explore customer’s technological challenges and develop/implement  solutions with KT tools  to meet the challenges

Education:

EE, Materials Science and Engineering, Physics Degree (Associate/BS and above degree) with minimum 10 years experience

Qualification: Previous work experience in IC fab, Semiconductor equipment vendors.

Expertise: defect inspection and metrology experience. Understand yield improvement, process module and integration.

Basic Qualification:

Associate/Bachelor's Level Degree with at least 10 years of experience.

OR

Master's Level Degree with at least 8 years of experience.

OR

Doctorate (Academic) with at least 6 years of experience.

Kindly send your resume to raju.balaji@kla-tencor.com

Application development Engineer (NCG | FAB | Test | semiconductor) (#108299)

Job Title: Application development Engineer

Location: Milpitas, CA

Duration: Full time

 

Job Description:

1.Responsible for supporting KLA-Tencor's reticle inspection products. Includes projects related to new product introduction: characterization, alpha testing, beta testing and pilot tools in the ramp phase. In addition, application engineers will manage in-house customer demonstrations and head-to-head (H2H) activities at customer facilities. Applications is responsible for generating best known method documents and other training material and transferring product knowledge to K-T's worldwide Field Applications team. Lastly, applications will work with customers to publish papers at industry symposiums or in technical journals.

2.Work closely with many organizations including engineering, sales and marketing within K-T and with customer engineers outside K-T.

3.Worldwide travel (on average 30%) is required to support inspection products at customer fabs.

Education and Experience:

Candidate must have MS or PHD in Engineering, Physics, Material Science or related fields.  Having a background in IC processing/Semiconductor equipment is a plus. Must have excellent communication, organizational, analytical, leadership, and interpersonal skill. Candidate must also be self-driven, yet a strong team player.

Basic Qualifications:

Bachelor's Level Degree with at least 3 years of experience.

OR

Master's Level Degree with at least 2 years of experience.

OR

Doctorate (Academic)

 

Please send in your resumes to vinod.sanker@kla-tencor.com

Staff Systems Design Engineer - ( EUV system | Lithography | electro-optical systems) (#108056)

Job Title: Staff Systems Design Engineer - EUV system

Location: Milpitas, CA

Duration: Fulltime

Job Description:

Reticle and Photomask Inspection Division (RAPID) Engineering team provides technology, architecture, and business solutions for next generation mask inspection systems.

Responsibilities:

Provide systems engineering leadership in the development of EUV mask inspection systems, through analysis and design of system performance with focus on the HW design; creation and maintenance of system and subsystem error budgets; derivation of system requirements; validation of prototypes by subsystem and system-level tests. Will develop system design requirements and balance subsystem interactions while meeting overall system performance goals. Leverage existing product lifecycle processes, and adapt them to the unique needs of the program.

Education and Experience:

1.MS degree in optics, systems, mechanical engineering, physics or a relevant discipline is required.  PhD degree is highly preferred.

2.5+ years of industrial experience designing or testing complex, production-worthy electro-optical systems. Preferably, experience with semiconductor equipment development, and EUV technology.

3.Must have good communication skills to interact effectively with coworkers, suppliers and customers.

4.Must be self-driven, hard working, detail oriented, with a can-do attitude and a good thinker.

5.Some previous experience solving highly complex technical problems in either industrial or academic background.

6.Matlab  programming experience is a plus. Good skills in Excel and PowerPoint are required.

Basic Qualifications:

Doctorate (Academic) with at least 3 years of experience. OR Master Level Degree with at least 6 years of experience.

Please send in your resumes to vinod.sanker@kla-tencor.com

Senior Product Development Engineer (optics, laser, Thin film, Metrology)(#108272)

Position: Senior Product Development Engineer
Location: Milpitas, CA
Duration: Full time

Job Description:
The FaST Division develops and supports products in the areas of Film and CD Metrology

Sustaining Engineering / Continuous Improvement Project Role:

Responsible for engineering activities on existing products. These activities will include the development and release of new options, features or cost reduction improvements that provide more value to our customers (external or internal). Integral to this role is an understanding of the customer’s use-case and successfully working in conjunction with other groups to define the requirements. Must have the ability to follow through and release / support these product enhancements effectively. Train service and manufacturing employees. May be required to travel to customer sites to efficiently and effectively resolve technical issues (Fly and Fix).

System Driver Role
Maintains and coordinates daily schedules, prioritizes system usage, and supports all functions of the tool which include weekly health checks, maintenance, troubleshooting and repair, system calibrations, SW/HW upgrades, revision control, testing, debugging and data analysis of measurement performance. Completes the initial diagnosis of any system issue. Must have the knowledge and experience to effectively work with experts in optics, laser, stage, loader, image computer, and algorithms to actively assist in resolving the issues. Is expected to be a key contributor in design reviews and during the engineering / alpha builds and test phases of programs, which includes testing against design tolerances and marketing specifications of a product release. Prepare first draft of system alignment, calibration and troubleshooting diagnostics. Train service and manufacturing employees. May be required to travel to customer sites to efficiently and effectively resolve technical issues (Fly and Fix).

Key Responsibilities:
Gain a systems-engineering level knowledge of highly complex, leading edge metrology systems by working with design engineers during the development process. Assess system optics, electronics, software, and mechanics with respect to design for reliability, stability, and serviceability.  Help develop, and validate maintenance, troubleshooting, and part replacement procedures, BKMs and Recipes. Leverage alpha and beta tool builds and customer engagements to obtain a level of system understand that will allow you to support the product post release. Support internal and external customers in the operation, installation, upgrade, diagnosis, repair and application of semiconductor wafer metrology systems.

Respond to situations where first-line support has failed to resolve problems by providing written plans of action by e-mail or hands-on assistance at customer sites in the US, Asia, and Europe. Train tech support personnel and others and assist in developing training materials. Gather and analyze data from the field to identify sources of systematic issues across tool populations. Write technical reports to communicate issues, analysis, technical assessments, system status, and engineering recommendations.

Act as a two-way conduit for information transfer between the engineers who are responsible for designing our products and field service teams who are responsible for product maintenance and support.

The person who will thrive in this job is interested in technology, human factors, and business, is motivated by helping others succeed and by driving improvements, and enjoys communicating and building working relationships.

Minimum Qualifications:

Bachelor's Level Degree with at least 8 years of experience.
OR
Master's Level Degree with at least 5 years of experience.
OR
Doctorate (academic) with at least 3 years of experience.

Kindly send your resumes to Sivaram.bose@kla-tencor.com

Senior Unified Communications Engineer (Office 365, Microsoft IM, Lync, WebEx )(#108382)

Position: Senior Unified Communications Engineer
Location: Milpitas
Duration: Full Time

Job Description:
Responsible for the design and strategic direction for KLA-Tencor corporate and field voice and call center applications/unified collaboration applications and mobile devices.

Engineering Responsibilities:
Lead Unified Communications engineer part of a team responsible to provide core technical expertise for Unified Communications infrastructure across Global KLA Tencor landscape.  Successful candidate will develop strong partnerships with the Operations, Architecture, Engagement Managers and Deployment teams, develop innovative solutions or improvements that will result in enhancements to current methods, procedures and processes.

1. Service Ownership for Unified Communications infrastructure across global landscape.
2. Demonstrate technical leadership and domain authority in at least two of the below technologies:
     a) Microsoft Lync/Exchange.
     b) M & Presence, Session Controllers, Cloud services, exchange backend
     c) Mobile Device Management (Eg: MobileIron)
     d) BES architecture, MobileIron package creation & deployment, Active Sync architecture, certificate management.
     e) Cisco VOIP, Video/Audio collaboration
     f) SIP Architecture, Cisco VOIP, Video/Audio collaboration
     g) SIP Architecture, Global DialPlan, Unity architecture / SIP & VCS architecture with regards to interoperability, WebEx
     h) Global DialPlan, Unity architecture / SIP & VCS architecture with regards to interoperability, WebEx
3. Manage the outcome per SLA from Managed Service Provider teams responsible for Telecom production support.
4. Partner with Architecture team to deliver innovative and cost effective solutions to align with   business needs.
5. Performs Unified Communications infrastructure design, performance tuning and optimization as required across the global landscape.
6. Participate in IT strategic planning and budget preparation.

Engineering Responsibilities:
1.  Develop comprehensive and detailed Unified Communications designs.
2.  Create detailed technical documentation and diagrams including, but not limited to:
          a.  Client system documentation
          b.  Deployment templates and best practices guidelines.
          c.  Support documentation
          d. End user training and documentation

Mandatory Qualifications:
Must include Microsoft/IM and Service Management experience.
Must have experience w/Lync and interoperability with other platforms.
Must have experience with Cisco/Tandberg Video Conference Solutions and architecture in a global environment
Other platform experience may be sufficient (i.e. Polycom, Lifesize).

Preferred Qualifications :
•Experience with Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unity in large, enterprise deployments with multiple nodes desired
•Experience with WebEx site administration desired
•Strong understanding of emerging technologies, standards, and best practices for mobile infrastructure, and mobile device management.
•Understanding of exchange 2010
•Experience with Microsoft LYNC and CUCM integration desired
•Experience with Microsoft LYNC and Cisco/Tandberg SIP integration desired
•Experience in leading or managing cross functional teams in a matrix organization (projects)
•Strong analytical and problem solving skills.
•Project Management/PLCM experience
•ITILv3 certification or experience in working with ITILv3 Methodology, PMP certification or project management experience.

Business acumen:
Excellent Written and verbal communication skills with ability to communicate at all levels using metrics and data.

Basic Qualifications:
Bachelor’s Degree with 7+ years of experience
OR
Master’s Degree with 5+ years of experience.

Kindly send your resumes to Sivaram.bose@kla-tencor.com